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For Patients & Visitors

COVID-19 Patient and Visitor Information

May 28, 2020

To our Saint Clare’s Health patients,

For the last two+ months, as we ramped up our efforts to treat COVID19 patients at our two hospitals, we simultaneously took many steps to provide continuity of care to non-COVID patients as well. We continued to safely deliver hundreds of babies and treated many emergent illnesses including stroke and cardiac events. Now as we have passed the peak of COVID19 hospitalizations in our area, we are preparing our facilities to welcome you back for most services. Don’t put your health on hold. Patient safety and health are our priority.

The following services will be available to you with some scheduling limitations to maintain social distancing and proper disinfection and sterilization of equipment and rooms between patients: Behavioral Health, Breast Care and Surgery, Cardiology Services, Emergency Services, Lab Services, Labor and Delivery, Pediatrics, Perinatology, Pulmonology, Radiation Oncology, Radiology Services, Rehabilitation, Same Day Surgery, Sleep Center, and Wound Care.

You can be assured we are following all local, state and federal guidelines to protect you from exposure to the COVID19 virus. These measures include: screening every person for symptoms at our designated patient entrances, no unnecessary visitors in our facilities, mandatory mask protocol for all people in our facilities, social distancing in all spaces as feasible, and enforced hand washing and disinfection of rooms and surfaces between appointments. Your risk from getting infected from a COVID19 inpatient at our facility is extremely low. All COVID19 patients are isolated in a separate area of the hospital and you will not come in contact with them during any part of your visit.

During this transition to more normal operations at our hospitals visitation is still limited. For same day surgery: only the surgical patients are allowed in the hospital. Any visitor dropping off the patient needs to wait in the car or at home until contacted that the patient is ready for discharge. Pediatric patients will be allowed one parent/guardian to stay with the patient through discharge. Visitation rules have not changed since March for Labor and Delivery and Dr. Girz’s patients: one designated adult partner may stay with the mother until discharge. Visitors are not allowed in any other area of the hospital.

All hospital staff are monitored daily for COVID19 symptoms and Saint Clare’s Health follows the latest CDC guidelines on return-to-work for healthcare personnel with suspected or confirmed COVID19 illness.

Emergencies don’t wait for COVID19. It’s important to seek care in case of a medical emergency. Our Emergency Departments and our Emergency Services staff follow all current PPE and COVID19 protocols. A patient flow has been established in our ERs to screen each patient for COVID19 and treat accordingly while keeping everyone a safe distance apart. Visitors must wait in their cars or at home until the patient is discharged.

The Governor of NJ has chosen May 26th as the date all elective surgeries (and invasive procedures) can resume. We hope with our assurances you can be confident that it is safe to return to Saint Clare’s Health hospitals for essential care. Please discuss important decisions about your care with your healthcare provider. We are all working together because patient safety and health are always our priority.

Your Neighbors Healing Neighbors,
Saint Clare’s Health

June 22, 2020



Limited Exceptions: One (1) visitor (must be 18 years old) for, Labor and Delivery, Maternity Unit, and Pediatric Unit.

For the health and safety of our patients, staff and physicians, Saint Clare’s Health is not permitting visitors in the emergency department. Pediatric patients will be permitted one visitor, and requests for an additional visitor will be reviewed.

Visitation exceptions will be made in certain situations, where partners-in-care are needed:

  • Patients in hospice or end-of-life
  • One visitor/support person for patients with a disability

NO visitors are permitted to accompany Same Day Surgery, Endoscopy or ATU patients at the present time. The only exceptions are for those patients with handicaps which require assistance or who have a language barrier. Any visitor dropping off the patient needs to wait in the car or at home until contacted that the patient is ready for discharge.

Labor & Delivery and Post Partum Unit Visitors Policy

Updated March 26, 2020

  • Labor and delivery patients, and their designated partner/visitor will be screened and masked upon entry into the hospital and then screened again upon entry into labor and delivery unit, and must stay masked when a staff members and physicians are present in the room.
  • Patients who have COVID-19, have tested positive for COVID-19, or are under investigation for COVID-19 must remain masked at all times.
  • A known COVID-19 designated partner/visitor will not be permitted into labor and delivery or the post-partum unit.
  • One designated partner/visitor for the entire stay in labor and deliver and post-partum.
  • Designated partners/visitors must remain in the room with the patient the entire time. No one will be permitted to go in and out of labor and delivery.
  • Designated partner/visitor must use the bathroom in the assigned labor and delivery room.
  • We will provide meals for the designated partner/visitor. They will not be permitted to go to the cafeteria.
  • The designated partner/visitor can stay with the patient until they are moved to the post-partum unit. THE SAME POLICIES WILL APPLY TO POST-PARTUM, AS APPLY TO LABOR AND DELIVERY – Designated partner/visitor must stay in the room the entire time, masks must be worn when staff and physicians are present in the room, meals will be provided for the designated partner/visitor, the designated partner/visitor must use the bathroom in the patient room, and the designated partner/visitor will leave with the patient upon discharge.

Thank you to our community for your cooperation during this unprecedented time.


Por la salud y la seguridad de nuestros pacientes y nuestra comunidad, entran en rigor nuevas restricciones para visitas

Únicamente a un visitante, mayor de edad, designado permanentemente, se le permitirá acompañar al paciente. Estas excepciones están limitadas para los pacientes en las siguientes áreas:
Cuidados intensivos, Emergencias, Hospicio, Área de infusión, Sala de cirugía, Sala de partos, Maternidad, Área de servicios ambulatorios, Pediatría

Todas las instalaciones de Saint Clare’s, Denville, Dover y Boonton, tendrán un (1) punto de salida y de entrada. Todo el personal médico, pacientes y visitantes permitidos serán examinados antes de ingresar.

Gracias por su cooperación durante estos momentos.

Your Safety is Our Top Priority

You may be concerned about news of the novel coronavirus (COVID-19), and its implications for your health and those of your loved ones. Your safety and well-being are our top priority.

Please know that:

  • We are taking all necessary measures and precautions to protect the safety of our patients and staff.
  • We specialize in the care of patients with complex illnesses and have experience with managing and containing novel viruses.
  • This is a rapidly evolving situation and we suggest you check out the latest updates on the CDC website as well as the website of your state health department.
  • Hospital visitor policies have been updated to reflect national efforts to limit the spread of COVID-19 in the U.S. This policy may change at any time due to the rapidly evolving situation.
    • Maternity patients are allowed one companion/visitor.
    • Pediatric patients are allowed one parent/guardian.
    • Visitors to patients at end of life will be allowed at the discretion of the care team.
  • Hospital entry points will be limited to enable screening of visitors. Visitors who show any signs of illness, including mild symptoms, should not visit patients in the hospital or accompany patients to the emergency department.

Frequently Asked Questions about the Novel Coronavirus

What is our hospital doing to protect patients?

  • We are screening patients with symptoms of fever, cough or shortness of breath and with a history of travel within the past 14 days to communities with widespread or sustained community transmission of the coronavirus.
  • If we have a confirmed or potential patient with COVID-19, we will institute standard infectious disease protocols, as well as additional measures, to prevent the potential spread of the virus. All healthcare providers who have contact with the patient will use appropriate personal protective equipment (PPE), following U.S. Centers for Disease Control and Prevention (CDC) guidelines.

How concerned should I be about the coronavirus?

  • As of now, the seasonal flu remains a significant health risk.
  • Coronaviruses can cause the common cold and pneumonia. Most people infected with the novel coronavirus have mild cold symptoms. A small fraction of people, however, may require more intensive care. We understand your concern about protecting yourself from respiratory diseases.
  • We have launched an online self-checker for the novel coronavirus in the form of a bot nicknamed Robby. Robby walks users through symptoms and then gives recommendations if medical care is needed. Robby is not intended to be used for diagnosis or treatment purposes. Click the blue "Start Self-Check Assessment" button to launch the self-checker:

Start Self-Check Assessment

What can I do to protect myself?

It is understandable to feel uncertain or anxious during a public health crisis, and we need to remember to avoid making assumptions about others' perceived symptoms or any characteristics of identity. Currently, there is no vaccine to prevent the novel coronavirus infection. The best way to prevent infection is to avoid being exposed to this virus.

Here are the current CDC recommendations to help prevent the spread of respiratory viruses:

  • Take everyday preventive actions for respiratory infections, such as avoiding close contact with people who are sick, staying home when sick, and washing hands often.
  • Avoid traveling to places with widespread or sustained community transmission of the coronavirus. A good place for reliable travel information can be found on the CDC's travel advisory page.

Should I wear a mask?

The CDC does not recommend the use of face masks for the general U.S. public to protect themselves from respiratory viruses, including the novel coronavirus.

The best way to protect your health is by practicing preventive measures listed above to help prevent illness and symptoms similar to the novel coronavirus.

Where can I learn more?

Concerned patients and family members should talk with their healthcare provider.

You can also find more information about the virus from these websites.