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Visitor Information

Guidelines for Visiting Saint Clare’s Patients

Effective 12/11/20 at 7 a.m. and Until Further Notice

For your health and safety, new visitor restrictions are in effect.

Visitation Restrictions

With the recent increase in COVID-19 cases, there will be NO VISITORS permitted in the hospital. Limited exceptions are outlined below.

  • Emergency Department
    • One parent/guardian of pediatric patients for the duration of stay.
    • Exceptions may apply to pediatrics, end of life, and patients with intellectual, developmental, or cognitive impairment.
  • Obstetrics/Labor & Delivery
    • One support person, must be the same person, for duration of birth parent’s stay.
    • One doula, must be the same doula, for duration of birth parent’s stay.
  • Pediatrics
    • The same two parents/guardians may visit at the same time, unless the patient is Covid-19 positive or being ruled out for Coivd-19.
    • Siblings may be permitted for end of life.
  • Special Care Nursey
    • Visitation in the Special Care Nursey will be dependent upon census and clinical status of the babies. In house parents may visit any time of the day or night except during change of shift. Discharged families should be told to call the NICU every day with their requested times of visits. For the discharged families, only one parent, same parent, each day from 8 am to 7 pm.
  • Inpatient Behavioral Health
    • No exceptions.
  • Psychiatric Emergency Services
    • Patients under the age of 18 years old, may be accompanied by one parent/guarding while in the unit.
  • Nursing Units
    • Patients in the hospital more than 72 hours, will be permitted one visitor, which must be the same person for the duration of the patient’s stay.
    • Patients in the hospital more than 72 hours, will be permitted one visitor at discharge for bedside discharge directions and education.
    • End of life care, one visitor at a time and can be switched out.
  • Surgical Patients
    • Provided social distancing can be accomplished, one visitor is permitted until the patient is in recovery.
    • Exceptions may apply to pediatrics and patients with intellectual, developmental or cognitive impairment. This is at the discretion of the care team, including time and duration of visit.
  • Visiting Nurse Association (Hospice)
    • Two visitors at a time, no time restrictions.
  • The Dwelling Place at Saint Clare’s (RRC)
    • For patients receiving end of life care, only one visitor per day for up to 2 hours between 9 am and 4 pm..
  • Kindred
    • For patient’s receiving end of life care, one visitor at a time will be permitted.
  • Garden State Urology
    • Exceptions may apply to pediatrics or patients with intellectual, developmental or cognitive impairment.

Patient’s that are admitted for greater than 72 hours will need to provide the name of their designated visitor to their primary nurse. The designated visitor upon their first visit will be provided a plastic bracelet indicating they are the designated visitor. The designated visitor is still required to be screened upon each visit and can only visit between the hours of 3 pm and 6 pm.

Visitor Criteria:

  • Must be 18 years of age or older.
  • Prohibited from visiting if they have COVID symptoms or a temperature of 100.4℉ or greater.
  • Visitors shall remain in the patient’s room and not permitted to roam about the hospital.
  • Must wear a face covering at all times, visitor’s personal cloth covering is permitted. If a visitor enters the building without a mask, a surgical mask will be provided to them.
  • Visitors should perform hand hygiene upon arrival, entering the patient room and departure from the patient room and hospital.
  • All visitors must comply with hospital requirements to minimize the potential spread of infection. Visitors who do not comply, will be asked to leave the hospital.

Family Initiated Rapid Response Team

Family members are an important component of a patient’s healthcare team. As such, family members are urged to immediately notify a caregiver should they notice any decline in their loved one’s condition.

You should call if you see the following changes:

  • Change in heart beat
  • Problems with breathing
  • Sudden change in mental status (confusion or agitation)
  • Something is “just not right”

If you notice a change in your family member’s condition, please notify a nurse immediately or call the Rapid Response Team.

Denville or Dover………….Call 444

When you call, please provide the patient’s name, room number, and a brief description of the emergency. A member of the Rapid Response Team will arrive promptly to assist the patient.

Meals and Snacks for Visitors (Limited during COVID restrictions)

Saint Clare’s Health System offers a variety of meal options for patients and their visitors.

Denville: The cafeteria, located on the first floor, is open Monday through Friday from 6:30 a.m. to 10:30 a.m. and 11 a.m. until 6:30 p.m.

Dover: The cafeteria, located on the first floor, is open Monday through Friday from 7:00 a.m. until 6:30 p.m. and 7 a.m. to 2 p.m. on weekends.

We also offer guest trays to our patients’ friends and family. Your guest may choose any item on the day’s menu, and pay by a guest tray voucher purchased in advance at our cafeterias.